Apple Mail Setup – ISG Development

This guide will walk you through the steps to setup your IMAP email account for Apple Mail on your MacBook.

1. Launch the Apple Mail application

If Mail is in your dock, you can click on it to launch the application. Otherwise, press Command (⌘) + Spacebar, and then type Mail into the Spotlight search. When it shows Mail.app press Enter to launch the Mail application.

2. In the Mail app, click on Mail at the top left and then select Add Account.

3. In the window which pops up, select Other Mail Account and press Continue.

4. In the Add a Mail Account window, your enter information…

Name — enter your first and last name
Email Address — enter the email address for your new account
Password — enter the password for your new account

Once this information is entered you should press the Sign In button

You will get an alert that says your account must be manually configured or that it was unable to verify account name or password. This is normal and does not actually indicate an error. You will enter additional information in the next step to resolve this.

5. Enter the additional information needed…

Email Addresss — should still be set from the previous screen
User Name — enter your email address again, which also acts as your username
Password — should still be set from the previous screen
Account Type — make sure IMAP is selected
Incoming Mail Server — enter secure.emailsrvr.com
Outgoing Mail Server — enter secure.emailsrvr.com

Once this information is entered you should press the Sign In button

Please note the incoming and outgoing mail servers both need to be set, and the host name to be used contains the words “email server” without the “e” characters in the word “server”.

6. If you get any errors at this point, you need to check the values you entered, as this indicates one of the fields is incorrect. Make sure you entered your correct email address for the user name, the correct password and the mail servers as outlined in the previous step.

7. Make sure Mail is checked, unselect Notes unless needed, and pressed the Done

The Notes is not related to Apple’s Notes application, and for most users we recommend unchecking it. Enabling it will allow you to store notes in your mail applications, but these will remain separate and unrelated to any notes in the Apple Notes application.

After pressing Done, Apple Mail should be setup to send and receive email for your new email account. However, in order to keep your email across all-devices in-sync and stored on the server, we need just a few more steps to tell Apple Mail where it should keep all emails.

8. Click on Mail at the top left, and then click on Settings

9. Click on Accounts at the top of that window, and select your IMAP account from the list of accounts on the left.

10. Click on the button at the top of that panel for “Mailbox Behaviors”, and you can now set where all of your emails will be kept.

Drafts Mailbox — select INBOX/Drafts to store any drafts you have saved on the server
Sent Mailbox — select INBOX/Sent to store all sent emails on the server
Junk Mailbox — select INBOX/spam to be able to access emails marked a spam by the server
Erase junk messages — set this to your preferred setting
Trash Mailbox — select INBOX/Trash to keep deleted emails on the server until they are permanently erased
Erase deleted messages — set this to your preferred setting
Archive Mailbox — select INBOX/Archive to store any archived emails on the server

If any of these locations are set to a location under “On My Mac” they will only be available from Apple Mail on your Mac. In order to be able to access these messages across all your devices, they must be set to the correct server location under the server INBOX.

Although you can adjust a more frequent period for when Apple Mail will delete messages in the Trash and Junk folders, they are automatically deleted by the server once they reach 30 days old.

Your email should now be all set up!