ISG Development

ISG Development specializes in website solutions, software development and IT consulting. We help businesses succeed online by delivering expert solutions backed by decades of experience, a focus on value, and a commitment to long-term customer success. Our team combines technical skill and creative insight to build reliable, effective tools tailored to each client’s needs. Learn more about our approach and values.

We offer a full range of web services, including custom website development, domain name registration and management, as well as fullly managed cloud hosting. Whether you’re launching a new site or improving an existing one, we provide the expertise and tools to ensure your online presence thrives. Learn more about our web solutions.

ISG Development specializes in delivering tailored solutions that prioritize quality, flexibility and a strong commitment to customer success. Our focus is on providing exceptional service, transparent communication and solutions designed to meet each client’s unique needs. See what sets us apart.

We work with businesses of all sizes and industries. Whether you’re a startup or an established enterprise, our solutions can help you streamline processes, enhance security and drive growth.

Getting your business on the Web starts with a few key steps: choosing a domain name, setting up hosting, and building a website that reflects your brand. We can guide you through the entire process — from securing your domain to launching a professional, mobile-friendly website. Whether you’re starting from scratch or updating an existing site, we’re here to help you get up and running quickly and effectively.

If you already have a website, we can help you take it to the next level. Whether you’re looking to improve design, enhance functionality, optimize performance or resolve technical issues, our team will collaborate with you to ensure your website better meets your needs and achieves your business goals. We’re here to help make your existing website work harder for you.

Getting started is easy! Simply contact us via our website or give us a call. We’ll schedule an initial consultation to discuss your needs and how we can help.

A domain name is the human-readable address used to access websites on the Internet—like example.com. Behind the scenes, computers use numeric IP addresses to communicate, but domain names make it easier for people to find and remember online locations. Every domain name is unique and serves as the primary identifier for a website, email services and other online functions.

A domain name gives your website a unique, recognizable identity on the Internet. It’s what people type into their browser to find your site, and it establishes credibility for your business or personal brand. Without a domain name, visitors would have to remember a string of numbers (your IP address), which isn’t practical. Your domain also allows you to create custom email addresses and build a consistent presence online.

No. The “www.” prefix is a subdomain traditionally used to designate web traffic, standing for “World Wide Web.” It’s not technically part of your registered domain name. Today, most websites are configured to respond to both “www.yourdomain.com” and “yourdomain.com” interchangeably.

Domain names can normally include letters, numbers and hyphens (-), but they cannot begin or end with a hyphen. They also cannot contain spaces, underscores (_), or any other special characters or punctuation. Domain names are not case sensitive.

While technically allowed, it’s best to avoid using multiple hyphens or placing them consecutively (e.g., my–domain.com), as this can make your domain harder to read, remember, or type correctly. For branding and usability, shorter, clearer names with minimal dashes are generally more effective.

Additionally, internationalized domain names (IDNs) are available, allowing you to use characters from non-Latin alphabets, such as Arabic, Chinese, or Cyrillic, in your domain name. This can help cater to global audiences and enhance your international online presence.

A domain name can be up to 63 characters long, excluding the Top-Level Domain (TLD) extension (like .com, .net or .org). When including the TLD and any subdomains such as “www.”, the total length of your domain name can be up to 253 characters.

While you can use the full length available, it’s generally a good idea to choose a shorter, more memorable name. Shorter domain names are easier to type, remember and are better for branding.

When choosing a domain name, aim for something short, memorable, and easy to spell. Ideally, it should reflect your business name, brand or the nature of your services. Avoid using hyphens, numbers or uncommon spellings if possible, as they can make it harder for users to remember or type your address. If your preferred name isn’t available, consider slight variations, adding keywords, or exploring different domain extensions like .net, .co or industry-specific TLDs.

ISG Development can help you brainstorm and evaluate domain name options, check availability and choose a name that supports your branding and marketing goals.

A registry is the organization responsible for managing and maintaining the database of all domain names within a specific top-level domain (TLD), such as “.com” or “.org.” They oversee the technical and administrative functions of domain name registration.

A registrar is a company or organization who is accredited by the registry to sell and manage domain name registrations. Registrars handle the customer-facing aspects of domain name registration, such as allowing users to search for and register domain names.

A reseller is a third-party company or individual that sells domain names on behalf of a registrar. Resellers often offer additional services like website hosting or custom support, but they rely on the registrar to manage the actual domain registration process.

Yes. As a reseller for one of the leading domain registrars, we can assist you with the entire domain registration process, from checking availability and choosing a name to registering and configuring it for your website or email. Whether you’re starting fresh or need help transferring an existing name, we can ensure everything is set up properly and securely.

Registering your domain with ISG Development offers several important advantages. We partner with globally recognized, highly reputable registrars, enabling us to provide competitive pricing and unmatched service. Unlike many well-known registrars that promote low first-year pricing but later impose steep renewal fees with little to no support, we work exclusively with partners who prioritize reliability, responsive support, and transparent, fair renewal rates.

By registering your domain through us, you gain dependable assistance when issues arise and avoid unexpected costs. Consolidating your domain, website, and hosting in one place also streamlines management, billing and access to help when you need it.

When you register a domain name, you gain exclusive rights to use it for as long as you maintain the registration, but it’s more like a renewable lease than permanent ownership. As long as you keep the registration current and don’t violate any terms, no one else can use that domain. We recommend keeping your registration up to date and ensuring your contact information is accurate to avoid accidental loss.

It can be difficult to get a domain name once someone else has registered it. In cases involving trademark infringement, you may file a complaint under ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP). In the event of a bad-faith registration (cybersquatting), the UDRP may provide a means for expedited, lower-cost resolution than traditional litigation.

However, in many cases where the other party has legitimate rights to the name, it may be easier, quicker and more cost-effective to come up with an alternative name. You can also attempt to purchase the domain name directly from the holder, although this can be costly depending on their asking price.

We always recommend protecting your brand identity by registering your domain name, and any related names you may plan to use, even if you’re not launching your site right away.

Even if a domain doesn’t appear to be in use, it may still be registered. A domain can exist without an active website or may be in a transition phase like redemption or deletion. The only reliable way to check domain availability is through a proper WHOIS lookup, not by simply typing the name into your browser.

You don’t need to register subdomains separately, and there is no additional cost to create them. Once you’ve registered a domain, you have full control over creating subdomains like “store.example.com” or “blog.example.com.” These are configured through your DNS or hosting provider.

If you’re hosting with ISG Development, we can help you set up and manage subdomains through our administration tools or handle the setup for you.

Yes. You can register and manage a domain with us even if you’re not using our hosting services. We also offer domain parking, which allows you to reserve a domain name and optionally display a temporary page until you’re ready to launch your website or use it for email.

The Domain Name System (DNS) is the system that translates domain names, such as example.com, into numerical IP addresses that computers use to locate websites, send email and deliver other Internet services. Think of it as the internet’s phonebook. Without DNS, typing a domain name into your browser wouldn’t lead anywhere.

Name servers are a key part of DNS. They tell the Internet where to find the DNS records for your domain, such as where your website is hosted or how your email should be routed. When you register a domain, you must assign name servers to handle all DNS lookups related to your domain.

ISG Development provides name server management and DNS configuration at no additional cost with any domain registered through us. We ensure your domain is properly set up and everything runs smoothly from day one.

There are different types of DNS records used to control how your domain works. A and CNAME records point your domains and subdomains to the webservers hosting your website and services. MX records handle routing of your email, while TXT records are used for things like verifying domain ownership, improving email delivery, and helping fight spam. ISG Development can manage these records for you, so you don’t have to worry about the details.

A parked domain is a domain name that doesn’t point to a full website but instead displays a placeholder or redirect page. Parked domains are often used to reserve a name for future use, display a maintenance or “coming soon” message, redirect visitors to a primary domain, or protect brand names and common misspellings. If you’re an existing customer, we can set up parked domains for you at no additional cost.

Yes, we can easily set up redirects for your domain or subdomains to external locations, such as another website or URL. This can be useful if you want to guide visitors to a different page or site without changing your domain name. Our team can assist with setting up redirects, whether you need a simple redirect or more complex configurations. If you’re an existing customer, we offer this service at no additional cost.

Yes, we can help you transfer your domain from your current registrar to ISG Development’s registrars.

Transferring your domain to ISG Development’s registrars allows you to manage your domain, website and hosting all in one place, streamlining billing and support. We partner with registrars known for transparent, fair pricing and reliable customer support — unlike many who impose steep renewal fees and offer very limited assistance if issues arise. By consolidating your services with us, you benefit from personalized assistance and support from a single, trusted provider.

Most domains can be transferred, but there may be some restrictions based on your current registrar or the domain extension. Generally, your domain must be at least 60 days old, and your registration must be unlocked for the transfer to proceed.

An authorization code (also known as an EPP code) is required for transferring your domain from one registrar to another. It helps protect against unauthorized transfers. You can obtain this code from your current registrar by requesting it through their account dashboard or contacting their support team.

Domain transfers typically take between 5-7 days to complete, although it can vary depending on the domain extension and your current registrar’s processes.

No, your website and email services will not be affected during the domain transfer process as long as your domain’s DNS settings remain unchanged.

Yes, you are free to transfer your domain to another registrar at any time after the initial registration period, though it’s generally recommended to wait 60 days after registration before transferring.

Yes, domain names require annual renewal. When you register a domain, you get exclusive rights to use it for a year. Each year, you renew it, extending your registration for an additional year. We provide simple renewal processes and offer automatic renewals for your convenience.

To manually renew your domain name, log in to our user admin console and go to domain names. Select the domain(s) you want to renew and choose “Renew Domains”. After completing checkout, your domain(s) will be renewed. To avoid missing a renewal, you can also enable auto-renewal, which ensures your domains are renewed automatically before they expire.

Starting about 60 days before your domain’s expiration, we’ll send reminder emails to the address on file for your account. If the domain is not renewed by its expiration date, it typically enters a brief grace period (around 5 days), during which you can still renew it at standard rates. However, DNS services will be interrupted, and your website and email may stop functioning.

If not renewed during the grace period, the domain normally will enter a Redemption Period (typically 30 days). You can still recover the domain during this time, but many registrars often charge an additional redemption fee which can be $100 or more. After the Redemption Period, the domain enters what is typically a 5-day “Pending Delete” period, after which it is removed from the registry and becomes available for anyone to register.

The registrars we partner with at ISG Development extend the grace period to 30 days and charge more reasonable fees if a domain enters redemption. However, we strongly recommend renewing your domain well in advance of the expiration date or enabling automatic renewals to avoid service disruption or losing your domain.

Note: The exact timing of grace periods, redemption policies and fees can vary depending on the domain extension (TLD) and the registrar. Please refer to your specific registrar’s policy for details. Also, while domains should become available for registration once deleted, they are often quickly acquired by drop-catch services and then offered for sale at premium prices.

If a domain is not renewed by the end of its grace period (typically 5 days after expiration), it enters a Redemption Period, typically lasting 30 days. During this time, all DNS services are suspended, and your website and email will not function. You can usually still recover the domain, but registrars often charge a redemption fee of $100 or more. Note that other parties may also attempt to claim the name during this time, and some registrars may auction off domains which are in redemption. After the Redemption Period, the domain normally enters a short “Pending Delete” period (typically 5 days), after which it becomes available for registration by anyone.

The registrars we partner with at ISG Development extend the grace period to 30 days and charge more reasonable fees if a domain enters redemption. However, we strongly recommend renewing your domain well in advance of the expiration date or enabling automatic renewals to avoid service disruption or losing your domain.

Note: The exact timing of grace periods, redemption policies and fees can vary depending on the domain extension (TLD) and the registrar. Please refer to your specific registrar’s policy for details. Also, while domains should become available for registration once deleted, they are often quickly acquired by drop-catch services and then offered for sale at premium prices.

A website is the collection of pages, images, and content that people see when they visit your business online. A domain name (like yourbusiness.com) is the web address people type in to access your site. Hosting refers to the server space where your website’s files are stored and made accessible on the Internet. All three work together: the domain points to the hosting, which delivers the website.

Yes, we offer both domain registration and managed cloud hosting services. Some of our website or hosting plans may include a domain name, while in other cases, domains and hosting are available at an additional cost. We’re happy to help you choose the best options for your needs.

Website costs can vary depending on the size, features, and complexity of the project. A basic website will be less expensive than a custom solution with advanced functionality. At ISG Development, we offer competitive pricing and aim to work within your budget, without compromising on quality. We don’t believe in cookie-cutter pricing; instead, we provide tailored estimates based on your specific goals and requirements, so you know exactly what to expect.

No. We don’t believe in per-page pricing because it doesn’t reflect the true scope of a project. Your website’s cost should be based on the overall functionality, design, and content requirements — not the number of pages. While larger sites may take more time and effort, adding a single page shouldn’t mean unexpected charges. We focus on delivering value based on what your project actually needs.

The timeline for building a website depends on the size and complexity of the project. A basic informational site might be completed in just a couple of weeks, while larger or more custom sites can take several weeks to a few months. The process typically includes planning, design, content creation, development, testing, and final deployment. At ISG Development, we work closely with clients to establish clear timelines and keep projects on track.

Template-based websites may offer a low upfront cost and quick setup, but they come with significant limitations. Custom-built websites are uniquely designed to fit your business needs, providing full control over layout, branding, and functionality. In contrast, templates are often reused by many others, restrict customization, and may not be optimized for search engines or all browsers. Custom sites are more scalable, easier to maintain, and better suited for businesses that want to stand out and grow over time.

We’ll guide you through what’s needed for your website, such as text for your pages, images, product descriptions, or other materials. If you don’t have everything ready, we can help with sourcing stock photography or even assist with content creation, depending on your plan and needs.

We can assist you in developing your logo and branding or connect you with our trusted partners who specialize in creating unique visual identities. Whether you need guidance or a full design solution, we’re here to help.

We can help with content creation, including copywriting, blog posts and product descriptions. Additionally, we work with trusted partners who can assist with social media content, photography and other creative needs. If you’re looking for specific content, just let us know and we can connect you with the right resources.

Absolutely. Whether you’re looking for a full overhaul or just a modern refresh, we can work with your current site and content to improve design, performance, and user experience. We’ll also ensure the updated site meets current web standards.

Yes. Every website we build is designed to be fully responsive, meaning it will look and function properly on all devices—including smartphones and tablets. Mobile usability is a standard part of our development process, not an add-on.

Yes. We can build custom e-commerce websites tailored to your business needs. Whether you’re selling a few products or managing a full online store, we offer secure, scalable solutions with features like shopping carts, payment gateways, and inventory management.

Yes. We follow best practices for on-page SEO during development, including clean code, proper use of tags, and optimized page structure. We also offer additional SEO services if you want to go further with your search engine visibility.

Yes. We can integrate your website with tools like Google Analytics or other platforms that provide detailed insights into your site traffic, including the number of visitors, where they’re coming from, and how they interact with your pages. This data can help you make informed decisions and measure the effectiveness of your site.

Yes. We can connect your website to your social media accounts and integrate third-party tools such as contact forms, newsletters, CRM systems, calendars, or payment platforms — depending on your needs. Just let us know what you’re using and we’ll help make it all work together smoothly.

You do. Once the project is completed and paid for, all rights to the website design and content are transferred to you. We believe in transparency and full ownership for our clients.

Absolutely! Flexibility is a key part of good web design. Every site we build is designed with future updates and expansions in mind. We typically use dynamic structures to simplify site-wide changes and minimize repetition of common elements. For clients who need frequent updates, we offer content management systems (CMS) that make it easy to manage your site without technical expertise.

Yes. We offer ongoing support and maintenance plans to keep your website secure, updated, and running smoothly. Whether you need technical help, updates, or backups, we’re here to support you after launch.

Registering a domain name secures your right to use that domain for services like websites and email. However, after registration, you need a hosting provider to connect your domain to servers that will manage requests for your website 24/7. A hosting provider handles essential services like storing and publishing website pages, as well as receiving and temporarily storing your incoming email messages.

While technically possible, hosting your website on your own server is not ideal for most people. A web server requires continuous, high-speed internet access, redundancy and advanced security to protect against hackers. Configuring, securing and maintaining a web server requires a lot of resources, making it a challenge for most individuals or businesses. With affordable and reliable hosting options available, it’s usually better to leave the technical aspects to a professional hosting provider.

Cloud hosting uses a network of remote servers hosted on the Internet to store, manage and process data. Unlike traditional hosting, which typically uses a single server, cloud hosting offers more scalability, flexibility, and reliability by distributing resources across multiple servers.

Managed hosting means the technical operation and upkeep of your website and email are handled by experienced professionals. This includes support services, system maintenance, updates and more. With unmanaged hosting, you’re typically responsible for most, if not all, aspects of setup and maintenance, and support may only be available for hardware issues, often at an extra cost. ISG Development offers fully managed hosting plans with a comprehensive range of support services at competitive prices.

Our hosting plans are competitively priced based on your storage, bandwidth and support needs. Please see our hosting plans for current pricing and features.

No, we don’t offer “unlimited” hosting plans because they often come with hidden restrictions. Many plans marketed as “unlimited” impose limitations on resource usage, such as CPU, memory or number of processes, which typically apply long before you could reach the stated “unlimited” limits. ISG Development offers clearly defined hosting plans with competitive rates, disk space and bandwidth allocations that meet the needs of our clients without the fine print limitations.

If your website requires hundreds of gigabytes of disk space or bandwidth, we can accommodate your needs with dedicated servers tailored to your specifications. However, be cautious of providers offering “unlimited” or excessively large plans in the hundreds of gigabytes or terabytes. These offerings are often misleading. In reality, such plans may come with many restrictions, just like the “unlimited” plans. If you need that much space or bandwidth, let’s discuss your specific requirements so we can find the right solution for you.

Our hosting plans are designed to scale to meet traffic demands. If you expect a sudden traffic spike, we can help optimize your hosting resources, or upgrade your plan to ensure consistent performance and uptime.

Absolutely. If your website grows or your needs change, you can upgrade your hosting plan at any time. Just contact us and we’ll help you transition smoothly to the plan that best fits your needs.

Yes. If your website has unique requirements that go beyond standard hosting plans—such as higher resource needs, specific software, or enhanced security — we can provide a custom solution. From tailored server configurations to scalable infrastructure, we’ll work with you to develop a hosting environment that meets your exact needs.

Yes, we support all major content management systems (CMS) like WordPress, Joomla, and Drupal, as well as custom software. If you have specific requirements, our team will work with you to set up your website the way you need.

Yes, we offer hosting plans which are fully capable of supporting e-commerce websites, including secure transaction processing, fast load times and high availability to ensure a smooth shopping experience for your customers.

Yes, we can support multiple websites under a single hosting account based on your specific needs. This setup can be a convenient and cost-effective solution if you manage more than one domain. While we don’t list this as a standard plan option, we’re happy to provide a customized solution. Please contact us to discuss your requirements.

Absolutely. If you’ve already registered a domain name through another provider, you can easily use it with our hosting services. We’ll provide the DNS settings you need, or we can assist you with updating them. If you’d prefer, you can also transfer your domain to us for streamlined management.

Yes. We support domain name aliases, allowing you to point multiple domain names to the same website, ideal for branding, marketing or redirecting traffic from alternate domains. We also support subdomains (such as blog.example.com or store.example.com), which you can use to organize different sections of your site. Just let us know what you need, and we’ll help set it up.

Today’s web standards require websites to be fully secure. Modern browsers will flag — and often block — sites which are not served over HTTPS, warning users the site is “Not Secure.” Even if you only need to protect certain content, securing your entire site with HTTPS ensures better performance, trust and compatibility. HTTPS is essential for user privacy, search engine rankings, and overall credibility.

Yes, all of our hosting plans include a standard SSL certificate at no additional cost, ensuring your website is securely served over HTTPS. This certificate provides essential encryption for your website, protecting both your visitors and your data, and boosting trust and credibility.

If you need an Organizational Validation (OV) certificate, Extended Validation (EV) certificate or a wildcard certificate for more advanced security, we can provide these options as well, at competitive prices. Please contact us for more details on upgrading your SSL certificate.

We implement multiple layers of security, including firewalls, intrusion detection systems, DDoS protection, regular security patches and secure SSL certificates to protect your website from a wide range of cyber threats.

Yes, we offer automated daily backups for your website data. In case of any unexpected issues, we can restore your website quickly. Additional backup services can also be arranged if you require more frequent or custom backup options.

Uptime refers to the percentage of time your website is accessible and functioning properly. It is crucial because high uptime ensures that your website is available to visitors at all times. We strive to provide 99.9% uptime for all our hosting plans.

Yes — we make it easy to migrate your website to our hosting. Most website transfers are handled by us at no additional cost for existing customers. We’ll review your current setup and coordinate the move to ensure minimal downtime.

Yes. In most cases, we can handle the entire migration for you, including transferring files, databases, and email if needed. We’ll also test the site before going live to ensure everything works smoothly.

Yes, ISG Development provides reliable email hosting services designed to suit a variety of business needs. Whether you’re looking for a professional email address with your domain name or need advanced features for a larger team, we offer flexible email hosting plans to fit your requirements.

Absolutely! You can use your own domain name (e.g., info@yourcompany.com) with our email hosting services. We’ll assist you with setting it up so your emails are professional and align with your branding.

An email address is your online mailing address, like you@example.com. A mailbox is the storage space on the server where messages sent to that address are delivered and kept. You can think of a mailbox as a folder where your email resides, and the email address as the label on that folder. Each mailbox always has a primary email address assigned to it. However, you can also use aliases — additional addresses like sales@example.com or info@example.com — which deliver messages to the same mailbox. Alternatively, you can set up separate mailboxes for each address to keep communications completely separate.

Yes. If you have more than one domain, we can set up email services for each of them or configure some as aliases of others. Whether you want to keep mailboxes separate or deliver email across domains, we’ll tailor the setup to fit your needs. You can also send email from multiple domain addresses using a single mailbox, which is useful for managing multiple brands or departments from one account.

Unlike free Gmail accounts, our email hosting is private, ad-free, and designed for professional use with your own domain name — helping you reinforce your brand with every message. We don’t scan or track your emails for advertising purposes, and our service offers greater reliability, more options, enhanced features, and personalized support that free platforms don’t provide.

Microsoft Exchange and Google Workspace are powerful enterprise platforms, but they can be complex and costly, especially for small businesses that don’t need every advanced feature. Our email hosting provides the essential tools most teams need, with generous storage, strong security, and full compatibility with popular email clients — all at a lower cost. You get custom domain support, reliable performance and expert help when you need it, without paying for features you may never use.

For businesses that require enterprise-grade capabilities, we also offer Microsoft Exchange and Office 365 accounts as part of our extended services.

All of our hosting plans support email, but to keep your costs as low as possible, email services are billed separately based on the number of mailboxes you need. This way, you only pay for what you actually use.

Email hosting is billed based only on the number of mailboxes you need, not on the number of email addresses, aliases or forwarding addresses you use. This helps keep your costs low and predictable. For current pricing and plan details, please refer to our Email Hosting Plans.

Email aliases are free and can be added to any mailbox without additional cost. They allow you to create multiple points of contact without needing separate mailboxes.

There are no practical limits on the number of emails you can send or receive, and no extra charges based on volume. Each mailbox includes generous storage space, though keeping your inbox organized and archiving older messages can help you stay within your limits. Sending spam or bulk unsolicited email is not allowed.

We take email best practices seriously to protect all users. Sending spam, bulk unsolicited email, or any kind of abusive or deceptive messaging is strictly prohibited. Our email services must be used responsibly and in compliance with our Acceptable Use Policy.

You’re welcome to use our services to communicate with customers and subscribers who have opted in to receive your emails. For larger campaigns or more advanced needs, we can help you integrate with third-party email marketing tools and ensure your messages follow best practices and remain compliant with relevant standards and policies.

For larger campaigns or advanced marketing features, we can help you set up and integrate with specialized third-party tools like Mailchimp or Constant Contact. These platforms are designed for high-volume campaigns, offering automation, analytics, list management, and compliance with email regulations. Our goal is to help you maintain high deliverability, stay compliant with industry standards, and maximize the effectiveness of your email marketing efforts.

Yes, we offer flexible plans that can be upgraded or downgraded based on your needs. Whether you need more storage, additional mailboxes, or specific features, we can help you adjust your plan to suit your business.

Yes, our email hosting is compatible with popular email clients like Microsoft Outlook, Apple Mail, Thunderbird, and others. We provide easy-to-follow instructions for configuring your email client with our service.

Yes, our email hosting is fully compatible with mobile devices. You can access your email on Apple, Android and other smartphones and tablets via IMAP, POP3, or webmail, ensuring you can stay connected on the go.

No, you don’t need any special app to access your email. You can send, receive and manage all your email using popular mail clients like Microsoft Outlook, Apple Mail, or any other mail app of your choice. Simply configure your email account with the settings we provide to get started.

Yes. You don’t need to host your website with ISG Development to use our email services. As long as your domain’s DNS can be updated to point to our email servers, we can provide you with reliable, professional email hosting independently of your website. We’ll guide you through any necessary setup to ensure your email works seamlessly.

Yes. Some clients choose to use Gmail or other third-party email services with their domain. We can help you configure your DNS records so email is routed to Gmail. This will allow you to use Gmail to manage your email, while keeping your website hosting with us.

Our email hosting comes with a range of features including custom email addresses, unlimited aliases, spam filtering, forwarding, advanced inbox filtering, automatic responders, and webmail access. We support popular email clients like Microsoft Outlook, Apple Mail, Thunderbird, and mobile devices. For those who need more, we also offer optional advanced features such as email archival and Microsoft Office compatibility.

Yes, our email hosting plans include access to our full-featured webmail, allowing you to manage your email account from any device with an Internet connection. You can easily check, send, and organize your emails through a secure web-based interface.

In addition to our standard email services, we offer optional advanced features like Mobile Sync (for full email, calendar and contact syncing across devices), Email Archiving (for long-term message retention and compliance), and online editor apps for working with Microsoft Office documents and spreadsheets. For those who need it, Microsoft 365 options are also available. These features are ideal for teams requiring enhanced collaboration or needing to meet industry-specific compliance standards.

Yes, our email hosting includes the ability to set up email forwarding and create aliases. You can forward messages to another address or create multiple aliases for a single mailbox, making it easier to manage communication.

An email alias is an alternate address that forwards messages to another email address or mailbox. It doesn’t have its own mailbox or login — it’s simply another name for receiving mail. For example, support@example.com could be an alias that forwards to john@example.com. Aliases are useful for creating multiple contact points without needing separate mailboxes. They can also forward to multiple mailboxes or even addresses outside your domain.

Yes, our email hosting supports distribution groups, which allow you to use a single email address to deliver messages to multiple recipients. For example, you can set up support@yourdomain.com to forward emails to all members of your support team. This feature is ideal for teams or departments, simplifying communication and ensuring the right people receive important emails.

Yes, automatic replies (like out-of-office messages) are supported and easy to set up. However, we generally recommend using them with caution, as auto-replies can confirm your address to spammers.

While we do support catch-all addresses, we generally don’t recommend them because they often attract large amounts of spam. A catch-all address receives all email sent to your domain, even if the address doesn’t exist. For most users, it’s more secure and manageable to use specific aliases or forwarding rules instead.

We prioritize the security of your email and data. Our email hosting includes strong security measures such as two-factor authentication (2FA) for added login protection, SSL/TLS encryption for secure incoming and outgoing emails, and automatic spam and virus scanning for all incoming messages. These features are designed to keep your account and communications safe.

Yes. All connections to your email — whether through webmail, desktop or mobile — are fully encrypted to keep your communications private. Unlike some free providers, we don’t display ads in your inbox or scan your messages for advertising purposes. Your data stays private, and we never share or sell your information.

In addition to strong spam filtering and virus scanning of incoming email, we use industry-standard authentication protocols — including SPF, DKIM and DMARC — to protect both your incoming and outgoing email from phishing and spoofed messages. These technologies verify that messages are coming from legitimate sources and help prevent bad actors from impersonating your domain.

Setting up your email account is simple! After registering for email hosting, we provide you with step-by-step instructions to configure your email client or webmail access. You can also contact our support team if you need assistance.

Each mailbox has a primary email address associated with it, but when your email app connects to our servers for accessing your emails, or to send an email, it will need to authenticate itself by providing the username and password for the mailbox account. Your username must be set to the primary email address for the mailbox. Thus, you must enter your main email address in both the username and the email fields when setting up your email app.

IMAP (Internet Message Access Protocol) and POP3 (Post Office Protocol 3) are both protocols used to access email, but they work differently. IMAP keeps your emails stored on the server, allowing you to access them from multiple devices with everything synchronized. POP3, on the other hand, is an older protocol that downloads your emails to a single device and removes them from the server, making them only accessible from that device.

For most users, we recommend IMAP as it offers more flexibility and access across devices.

We recommend setting up a mailbox for each user who needs to send and receive email. Aliases, forwarding, and distribution groups are ideal for receiving email at additional addresses without incurring extra costs. This way, you only pay for the mailboxes you need, keeping costs aligned with the size of your team.

Not at all. If you receive email from multiple addresses or domains, you can use our built-in email filtering rules to automatically sort incoming messages into separate folders within a single mailbox. This lets you keep things organized without the added cost or complexity of managing multiple accounts.

The most common issue people encounter with sending email is that they properly setup the username and password for receiving email, but failed to set these values for sending. Email sending requires connection to a separate server (an SMTP server), and to protect your account our system will only allow you to send email if your app is providing your username and password whenever it sends mail. Almost all email apps require this to be setup separately, as well as to specify that all sending will be done securely.

You can configure common record types like A (Address), AAAA (IPv6 Address), CNAME (Alias), MX (Mail Exchange), TXT (used for SPF, DKIM, and domain verification), SRV (Service) and NS (Name Server) records.

Yes. You can update the A record or CNAME for your domain to point to another provider’s servers, or change the nameservers entirely if they’re managing the DNS for you.

These records are added as TXT entries in your DNS settings. We can help configure them correctly to ensure your email authentication and delivery work reliably.

Yes, we support the registration and use of domains with non-English characters, such as accented letters or scripts like Arabic, Cyrillic and Chinese.

Yes, we support most custom software and scripts, as long as they comply with your hosting plan’s capabilities and our Acceptable Use Policy. If you have special requirements, such as a custom software stack or applications with specific resource or configuration needs, we can provide a custom or dedicated hosting solution tailored to meet those requirements.

No, we do not normally support CGI scripts or the use of cgi-bin directories. These are considered outdated technologies and are not included in our standard hosting environment. If you have a specific legacy requirement, please contact us to discuss whether a custom hosting solution might be appropriate.

For security reasons, we do not offer traditional FTP access by default, as it transmits data in plain text and poses security risks. However, we do provide more secure alternatives such as SFTP (Secure File Transfer Protocol) for customers who need direct access to their website files. If you require this kind of access, please contact us and we’ll help set up a secure connection tailored to your needs.

Yes, we offer dedicated IP addresses for customers who need them. A dedicated IP can improve email deliverability and provide enhanced security. If you require a dedicated IP, please contact us to discuss your needs and we can provide a tailored solution.

Yes, we can provide both dedicated cloud instances and dedicated hosts based on your needs. Whether you require the scalability of a cloud-based instance or the control and performance of a fully dedicated physical server, we can help design a solution that fits your requirements. Please contact us to discuss your specific needs and we’ll provide the best option for your project.

We exclusively use Linux-based hosting, specifically the Debian distribution. Debian is widely regarded as one of the best choices for a server operating system due to its stability, security and reliability — all essential for dependable web hosting. It also benefits from a large, active development community and long-term support, which helps us maintain a secure and consistent environment for your website. Our servers are actively monitored and regularly updated with the latest security patches and system upgrades to ensure optimal performance and protection.

If you have specific technical requirements that call for a different operating system or configuration, we can provide alternative hosting solutions tailored to your needs.

SPF (Sender Policy Framework) is an email authentication protocol that helps prevent spammers from sending emails on behalf of your domain. It works by allowing you to define which mail servers are authorized to send emails for your domain. This helps ensure your legitimate emails are not marked as spam.

DKIM (DomainKeys Identified Mail) is an email authentication method that uses cryptographic signatures to verify the email message was not altered in transit and is indeed from the domain it claims to be from. This helps protect your emails from tampering and improves deliverability.

DMARC (Domain-based Message Authentication, Reporting and Conformance) is an email authentication protocol that works alongside SPF and DKIM. It helps protect your domain from email spoofing by allowing domain owners to specify how unauthenticated emails should be handled. DMARC also provides reporting to monitor and improve email security.

Setting up SPF, DKIM and DMARC involves adding specific DNS records to your domain’s DNS settings. We can assist you with configuring these records to help protect your domain from phishing, spoofing and other email threats.

While a catch-all address may seem convenient — capturing any email sent to a misspelled or unassigned address — it often attracts large amounts of spam. Spammers frequently send to random addresses at known domains, and catch-all setups accept them all, which can flood your mailbox, affect deliverability, and potentially increase the chance of your domain being flagged. For most users, we recommend setting up only the specific addresses you need and using aliases or forwarding where appropriate.

Automatic replies, like out-of-office messages, are convenient, but they can also pose risks. These replies confirm that your email address is valid and monitored, which can encourage more spam or even phishing attempts. For this reason, we recommend only using auto-replies when necessary, and avoiding them for public-facing addresses or addresses likely to receive unsolicited messages.

Yes. SMTP authentication is required to send email through our servers — we do not allow unauthenticated outbound mail. All connections must use encryption via TLS or SSL, which ensures your login credentials and email content are securely transmitted. These settings are standard in most modern email clients.

Yes. Our systems support server-side email filtering, which lets you automatically sort or redirect incoming email based on criteria like sender, subject or keywords — even before messages reach your email client. This helps keep your inbox organized and ensures filtering works consistently across all your devices.

Yes. A single mailbox can be configured to send email from multiple domains or aliases, such as info@example.com, info@anotherdomain.com, or sales@example.com. We can set up the necessary DNS records, including SPF and DKIM, to ensure your outgoing mail is authenticated and properly delivered for each domain we manage for you.