Last Updated: April 29, 2025
ISG Development, LLC (“ISG Development,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information through our website and related services (the “Website”).
Information We Collect
We may collect the following types of information:
- Personal Information: When you interact with our Website (e.g., registering a domain, placing an order, leaving a comment, or subscribing to a newsletter), we may collect your name, email address, mailing address, phone number, and/or payment detail.
- Technical Information: We may collect your IP address, browser type, device identifiers, and usage data through cookies and log files.
- Third-Party Information: We may supplement your data with information from third-party sources (e.g., to process transactions or verify credit).
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services;
- Process transactions and manage customer relationships;
- Communicate with you, including sending updates, newsletters or promotional materials (you may opt out);
- Enhance website functionality and user experience;
- Detect, prevent, and address issues related to spam, security, and fraudulent activity;
- Fulfill legal obligations or defend legal rights.
If you post comments on our site, an anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine if you have a profile image associated with it. Gravatar’s privacy policy is available at automattic.com/privacy. After your comment is approved, your profile picture may be publicly visible alongside your comment.
Cookies and Tracking
We use cookies to personalize content, save login preferences, and analyze traffic. Third-party vendors (including Google) may also use cookies to serve ads based on your past visits. You can control cookies through your browser settings or opt out of personalized ads via Google’s Ad Settings.
Sharing and Disclosure
We do not sell or rent personal information. We may share data:
- With service providers (e.g., payment processors or automated spam detection services) strictly for business operations;
- With partners for services you request;
- To comply with legal obligations or respond to lawful requests;
- In aggregated, non-identifiable form for analytics and reporting.
Data Security
We use appropriate administrative, technical, and physical measures – including SSL encryption – to protect your personal information. Access is limited to authorized personnel, and we review our security policies regularly.
Our servers are hosted using Amazon Web Services (AWS) cloud infrastructure, secured with a multi-layered approach that includes state-of-the-art physical security measures, 24/7 surveillance, strict access controls, and compliance with industry standards for cloud security.
If you request a password reset, your IP address may be included in the reset email to help identify unauthorized activity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide services, fulfill legal or regulatory obligations, resolve disputes, and enforce our agreements. The specific duration depends on the type of data and the context in which it was collected, but generally includes:
- Account and Transaction Data: Retained as long as your account is active and for a reasonable period thereafter for record-keeping, accounting, reporting and legal compliance.
- Comment and Media Submissions: Retained indefinitely, as they may become part of public content on the site, unless they contain personally identifying information and you request their removal.
- Email and Marketing Preferences: Retained until you opt out or request deletion.
- Log and Analytics Data: Retained for a limited time for security, diagnostics, and performance evaluation, unless longer retention is required for investigation or legal reasons.
For details about how to request deletion of your personal information, please see the Your Choices section.
Data Minimization
We only collect and retain the minimum amount of personal information necessary to achieve the purposes outlined in this Privacy Policy. We regularly review our data collection and storage practices to ensure they remain aligned with this principle.
User-Submitted Media
If you upload images or other media to our website, please ensure they do not contain personal, confidential or sensitive information. Uploaded files may include embedded metadata (such as EXIF GPS location data), which could be extracted by others if the media is made public. For your privacy and security, we recommend removing such data before uploading.
By submitting media, you understand that it may be publicly accessible and should only include content appropriate for public viewing.
Your Choices
You have control over your personal information. You may:
- Opt-Out: You may opt out of marketing emails at any time by following the unsubscribe link in our communications or by contacting us directly.
- Access and Correction: You may update or correct your personal information by logging into your account or contacting us directly.
- Access and Portability: If you have an account or have interacted with us, you may request a copy of the personal data we hold about you, including information you have provided.
- Erasure: You may request that we delete any personal data we hold about you, subject to exceptions where we are required to retain information for legal, administrative, or security purposes.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
Your privacy rights may vary depending on your place of residence. For example, residents of California, the European Economic Area (EEA), the United Kingdom, or other jurisdictions may have additional rights under applicable data protection laws. We will process all requests in accordance with relevant laws and may require verification of identity before fulfilling certain requests.
If you wish to exercise any of these rights, please contact us and we will process your request in accordance with applicable laws.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent. In accordance with applicable data protection laws, including the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR), we will promptly delete any personal information collected from a minor without proper consent if we become aware of it. If you believe this may have occurred, please contact us and we will take the appropriate actions.
Third-Party Links and Embedded Content
Our Website may contain links to external sites. ISG Development is not responsible for the privacy practices or content of such third-party websites.
Articles or pages on this site may also include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you had visited those websites directly. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your activity if you are logged into those sites.
Accessibility
If you require this policy in an alternative format for accessibility reasons, please contact us and we will make reasonable accommodations to provide the information in a suitable manner.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by posting the revised version on our Website with a new updated date. Material changes will be communicated directly where possible. Your continued use of the Website constitutes your agreement to the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at support@isgdev.com or by mail to ISG Development, LLC, PO Box 504, Bondville, VT 05340